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Get reliable disaster recovery and data backup for your business's data with cloud services from Emulous Communications Inc. in Lancaster, PA today! Cloud Services in Lancaster, PA Why should a business consider migrating to the cloud? Migrating to cloud services can offer numerous benefits to businesses, including increased flexibility, scalability, and cost efficiency. The options for cloud migration depend on various factors such as the type of business, existing infrastructure, and specific requirements. Businesses can leverage cloud computing from an IT consultant to save various resources and enhance their operations. Here are several aspects of a business that can be stored, managed, or improved in the cloud: Data Storage and Backup: Cloud storage services allow businesses to store and backup data securely. Services like Microsoft Azure, Microsoft 365, and Univerge Blue. Collaboration and Communication: Cloud-based collaboration tools such as Microsoft 365 enable employees to work together, share documents, and communicate seamlessly from any location. Compute Resources: Cloud platforms offer virtual machines and computing resources on-demand, enabling businesses to scale up or down based on their computing needs. This is particularly useful for handling varying workloads. Disaster Recovery: Cloud-based disaster recovery solutions offer a cost-effective way for businesses to ensure data continuity and minimize downtime in case of unexpected events. Customer Relationship Management (CRM) Systems: Cloud-based CRM solutions, such as Salesforce and HubSpot, enable businesses to manage customer interactions, sales, and marketing activities more efficiently. Content Delivery: Content Delivery Network (CDN) services in the cloud enhance the speed and reliability of delivering web content to users globally. Contact Emulous Tech Solutions Today for Reliable IT and Computer Support Embark on a seamless journey to the Cloud. Along with being in the field of cloud migration, we understand the intricacies of transitioning from traditional infrastructures to the dynamic and scalable realm of cloud services. Our seasoned Technicians are dedicated to guiding your organization through every phase of the migration process, ensuring a smooth and efficient transition. From assessing your current IT landscape to strategizing and implementing a tailored migration plan, we prioritize precision and minimal disruption to your operations. Trust us to optimize your resources, enhance flexibility, and fortify security as we usher your business into the transformative world of cloud computing. Embrace the future with confidence, knowing that Emulous Communications is committed to making your journey to the cloud both seamless and rewarding. So contact us today to discuss your options and embark on a journey towards seamless operations, enhanced productivity, and fortified data security. Let us be your partner in technology, so you can focus on what matters most – growing your business. Reach Out to Us Today!

Chester, Pennsylvania, one of the oldest cities in the state, was founded in 1682 by William Penn and served as a key settlement in early American history. Located along the Delaware River, Chester played a significant role in the industrial revolution, becoming a major hub for shipbuilding, manufacturing, and transportation in the 19th and early 20th centuries. While the city has faced economic challenges in recent decades, it is undergoing revitalization efforts, with a focus on community development, education, and technology. As Chester works toward a brighter future, the need for robust IT services has become increasingly important to support local businesses, schools, and healthcare facilities. Emulous Tech Solutions offers solutions such as network infrastructure, cybersecurity, data management, and cloud computing to help organizations operate efficiently and securely. By embracing modern technology, Chester is positioning itself as a city that honors its rich history while building a foundation for innovation and growth in the digital age. WiFi Experts - Reliable setup and optimization of wireless networks for strong, secure connectivity. Telephony - Modern phone system solutions for clear, efficient business communication. MSP Services - Proactive IT support and management to keep your systems running smoothly. Networking - Design, install, and maintain robust network infrastructure for seamless connectivity. Data Backup and Recovery - Secure data backups and fast recovery solutions to protect against loss. Virus and Malware Removal - Thorough detection and elimination of harmful software to safeguard your systems. Data Recovery - Advanced techniques to retrieve lost or corrupted data from damaged devices.

Wherever, Whenever Communications Video | Phone | Chat | SMS | Contact Center | Files THE BASICS What is Intermedia Unite? Intermedia Mobile App Intermedia Desktop App Remote Administration tools and Management Features THE FEATURES Cloud-Based Phone System Intermedia Desktop and Mobile Applications Video Conferencing & Screen Sharing Conference Rooms Team Chat, Instant Messaging and Business SMS Voicemail Web-Faxing File Sharing, Collaboration and Security Intermedia Integrations Service Adoption Dashboard Security Call Center Features WHAT IS INTERMEDIA UNITE? Intermedia Unite is a cloud-based communication and collaboration platform that primarily serves small and medium-sized businesses (SMBs). It offers a variety of services designed to simplify business communication, streamline workflows, and enhance collaboration among team members. The platform is known for integrating multiple communication tools into a single service, including: Cloud Phone System – A cloud-based voice-over-IP (VoIP) phone service with features like call forwarding, voicemail, call routing, and more, often replacing traditional landline systems. Video Conferencing – High-quality video meetings and conferencing tools, helping teams connect remotely. Messaging – Instant messaging and team collaboration features to improve communication across the organization. Email Services – Secure, business-class email solutions, including calendar integration. File Sharing – Secure storage and file-sharing capabilities for efficient document management and collaboration. Collaboration Tools – Features like shared workspaces, task management, and project tracking to boost teamwork and productivity. Intermedia Unite is designed to provide an all-in-one solution for businesses looking to consolidate their communication tools, reduce costs, and improve overall efficiency. It emphasizes security and reliability, offering services with enterprise-grade protection and compliance standards. PBX PHONE SYSTEM PBX phone system is a cloud-based phone system with an integrated combination of 100+ enterprise-grade features along with industry-leading network call quality and uptime. System management and call reporting features are handled from a single web-based portal. TEAM CHAT AND BUSINESS SMS With the Intermedia Desktop and Mobile Apps, team members can send and receive instant chat or text messages and attachments (individual and group chats) and send and receive text messages directly to colleagues and customers. All chat and Business SMS messages are instantly synchronized across all your Intermedia devices. Users can pin favorites to the top of their contact list and access full contact chat history at any time. DESKTOP APP The free Intermedia Desktop App brings essential collaboration tools together, making teamwork easier than ever. Users can see who is available, send chats and text messages, place and receive calls, share screens, start video calls and share files—all from one integrated application. Available as a downloadable app for PC or Mac. MOBILE APP The Intermedia mobile application transforms the user’s mobile phone into an essential collaboration tool for on-the-go productivity. Android and iOS users can place and receive calls, see who is available, send chats and text messages, sync contacts from their mobile device and manage voicemails all from one application—anytime, anywhere. REMOTE OFFICE Intermedia preconfigured phones can be plugged into any location that has a broadband network connection. Remote desk phones work the same way as they do in the office, with access to all the same features and functionality as everyone else in the company. FAX Intermedia includes a “virtual” fax service that allows users to receive and manage online faxes via the web. Transmits faxes directly from a Windows-based PC. Senders simply dial the web faxing number from their fax machine, as they normally would. PHONES Intermedia phones are plug-and-play, delivered pre-configured to work seamlessly with Intermedia services. No technical expertise or technician required. Intermedia Phones includes multiple manufacturer models, with several models to choose from to meet any business need. VOICEMAIL Intermedia virtual voicemail can be managed and accessed according to user needs. Manage and check voicemail online from the desktop phone, or through the mobile app. Transcribed voicemail messages, powered by Intermedia artificial intelligence, can be sent via email or viewed on the mobile app. Voicemail can be received or forwarded as a downloadable email attachment. Remote Amin Tools/MGMT Features Previous SCREEN SHARING Screen share online with the computer desktop which can be shared with team members or externally, in real-time, improving collaboration and speed of decision making. While utilizing screen sharing, meeting attendees can annotate on the screen to call out important points on their screen enhancing collaboration even more. SET YOUR AVAILABILITY (PRESENCE INDICATOR) Intermedia desk phones and applications include real-time presence - the ability to see whether a contact is currently available, or busy on the phone. Desktop phones include a busy lamp field (BLF) in the LCD display that includes presence information. The Intermedia desktop and mobile apps display status availability information alongside each contact in the Active Directory. VIDEO CONFERENCING Use HD video conferencing to organize face to face meetings which helps to eliminate unnecessary travel and empowers teams with remote members to be more productive. You can launch ad-hoc meetings with one click and invite additional attendees. FILE BACKUP AND COLLABORATION Securely backup and store your important files online with confidence and share them across teams internally or outside your company instantly. With this feature, team members can share documents and co-edit in real-time so the most recent version of a document will always be easily accessible. Those that share the file maintain full control over the file, users, devices and sharing activities. RECEPTIONIST VIEW Receptionists and administrative assistants now have access to a specialized view the availability of everyone in their organization, perform blind transfers, warm transfers, and transfers to voicemail. INTERMEDIA MOBILE APP The Intermedia mobile application transforms the user’s mobile phone into an essential collaboration tool for on-the-go productivity. Android and iOS users can place and receive calls, see who is available, chat with colleagues and manage voicemails all from one application—anytime, anywhere. Find the Intermedia Mobile App in the Google Play™ Store or Apple App Store Log into the app using just your company email credentials. Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device—seamlessly, without interruption. Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are. INTERMEDIA DESKTOP APP The free Intermedia Desktop App brings essential collaboration tools together, making teamwork easier than ever. Users can see who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files—all from one application. Have the flexibility to use your desktop application to place and receive calls in two ways, either as a call controller for your associated desk phone or as a softphone from your PC or Mac. One place to see the availability of coworkers, place a phone call, start team chat, and launch a video conference.

Emulous Communications Inc.'s IT service providers can help you transform your Lancaster, PA business with cutting-edge IT services. Call now! IT Services in Lancaster, PA Transforming Businesses through Cutting-Edge IT Solutions and Computer Services At Emulous Tech Solutions, we understand the unique challenges businesses face in the ever-evolving digital landscape. And with our many years of experience as a leading IT consultant and computer services provider in Lancaster, PA, we've been helping businesses optimize their operations and achieve their goals through innovative technology solutions. Prestations de service Adopter une approche proactive de votre technologie est essentiel dans l'environnement d'aujourd'hui. Maintenir les logiciels à jour, surveiller et maintenir la sécurité du réseau, gérer le matériel et d'autres étapes qui maintiennent votre équipement et vos logiciels opérationnels. Des services de support informatique proactifs peuvent aider votre entreprise à fonctionner plus efficacement tout en évitant des problèmes coûteux. Experts Wi-Fi Partout où vous allez, il y a du WiFi et un besoin de WiFi. Les experts d'Emulous disposent des connaissances, de la compréhension et des outils nécessaires pour analyser votre spectre sans fil actuel et concevoir sur mesure la solution adaptée à votre application. Téléphonie Emulous Communications, Inc est un revendeur régional pour NEC Business Telephone Systems. Notre partenariat avec NEC nous permet de fournir des systèmes téléphoniques de haute qualité avec l'expertise nécessaire pour concevoir votre système de communication selon vos besoins précis à un prix abordable. Nous prenons également en charge d'autres fabricants tels que Nortel, InterTel et Avaya. Nous avons également des solutions VOIP sur site et hébergées. Services MSP Nos solutions de services gérés feront fonctionner votre infrastructure numérique pendant que nous surveillons et attendons d'attaquer même les plus petits problèmes. De la gestion des correctifs pour maintenir vos ordinateurs à jour avec la sécurité, à la protection antivirus, contre les logiciels malveillants et les ransomwares, en passant par les options de bureau en tant que service. Nos forfaits seront FIT! Appelez-nous aujourd'hui pour un devis personnalisé !! La mise en réseau Notre expertise en réseautage implique une compréhension approfondie des principes, des technologies et des meilleures pratiques liés à la conception, à la mise en œuvre et à la gestion de réseaux informatiques ainsi qu'une compréhension de divers protocoles, tels que TCP/IP, DNS, DHCP et HTTP. Infrastructure de sécurité réseau Notre expertise en sécurité réseau implique une compréhension et des connaissances ainsi que les compétences nécessaires pour sécuriser les réseaux informatiques contre les accès non autorisés, le vol de données et d'autres activités malveillantes, comme les virus. Cela implique de comprendre les technologies et les protocoles utilisés pour créer, maintenir et identifier les vulnérabilités potentielles et de mettre en œuvre des mesures de sécurité pour s'en protéger. Comprehensive IT Services to Drive Your Success In today's fast-paced world, businesses must remain ahead of the competition by harnessing the power of technology. That's why our team of seasoned IT experts are committed to providing you with comprehensive IT services that align with your specific needs and business objectives. From strategic IT planning to implementation and ongoing support, Emulous Communications Inc. has got you covered. Strategic IT Planning: We work closely with you to understand your business goals and develop a customized IT plan that allows you to leverage technology to its fullest potential. Network Infrastructure: Our experts will design, implement, and maintain a robust network infrastructure to ensure seamless connectivity and reliable performance across all your systems. Cybersecurity Solutions: Protecting your valuable data from unauthorized access and cyber threats is our top priority. We offer tailored cybersecurity solutions to safeguard your business against emerging risks. Cloud Services: Embrace the agility and scalability of cloud computing with our comprehensive suite of cloud services. We will assist you in migrating your operations to the cloud and managing your infrastructure with utmost efficiency. Data Backup and Recovery: With our reliable data backup and recovery solutions, you can minimize the risk of data loss and confidently restore your systems in case of any unforeseen events. Computer Services Tailored to Your Needs In addition to our wide range of IT services, we also provide comprehensive computer services to ensure your technology is running at its optimal level. Our team of skilled technicians is equipped with the knowledge and expertise to handle all your computer-related needs. Computer Repair and Maintenance: From diagnosing hardware issues to resolving software problems, our technicians are adept at providing prompt and efficient computer repair and maintenance services. Virus and Malware Removal: We understand the detrimental impact that viruses and malware can have on your systems. Our experts will thoroughly scan and remove any malicious threats to restore the security and integrity of your devices. Data Recovery: Accidental data loss can be devastating for any business. We specialize in data recovery services to retrieve your valuable information from damaged or corrupted storage devices. Custom-Built Computers: If you require specialized hardware to support your unique business needs, our team can design and assemble custom-built computers tailored to your specifications. Contact Emulous Tech Solutions for Your IT and Computer Service Needs At Emulous Tech Solutions, we're passionate about helping businesses harness the power of technology to drive success. And with our comprehensive IT services and computer services, we're dedicated to providing you with the solutions you need to stay ahead in today's digital landscape. So contact us today to learn more about how we can transform your business through innovative technology solutions. Reach Out to Us Today!

INTERMEDIA CLOUD-BASED PHONE SYSTEM Before phone systems and cloud services evolved, many companies would pay large expenses to have a business PBX phone system installed. Why? Because a PBX phone system was the only way to get the phone features that sophisticated businesses needed, and frankly there were no other options but pay the price. Additionally, these businesses were forced to buy the expensive and bulky hardware, then pay for someone to install and maintain it. As technology evolved, so did PBX phone systems. Now, businesses can receive all the benefits from a PBX phone system without having to pay the large upfront expenses to have the system installed and maintained. With Intermedia , you get a full-feature phone system combined that comes with high-definition (HD) audio and other features such as call park, call forwarding, 3-way calling, and a conference bridge. All you need to do is buy the pre-configured phones, connect them to the internet and download the apps. No special set up or technician is required, and NO large installation expenses. WHAT IS A PBX? Private Branch Exchange (PBX) is a private system within a company that allows a business to manage multiple phone line extensions and calls within the company and outside of the company. Traditional PBX hardware technology, that makes call management possible, is generally stored physically on-premises within the company. Each phone extension connects by wire to the PBX terminal through a plug in the wall. SEAMLESS SETUP When you switch to Intermedia , there is no time consuming or expensive phone service installation process. Our expert Intermedia onboarding team will guide you through the seamless setup process. We will send you devices that are plug and play and delivered pre-configured, and once plugged into your internet connection, will be ready to use along with all the advanced call features. There is no special set up or technician required which eliminates work for IT teams and allows more time to focus on your core business! ENTERPRISE-GRADE PHONE SYSTEMS Intermedia allows your company to plug into our PBX equipment via the cloud, saving you money and data space while providing your company with over 100 advanced call features that give small-to-medium businesses (SMB) the same phone system features of a large enterprise. Intermedia includes features such as voicemail to email files and transcriptions, call hold & park, call transfer, and call recording. All these advanced features can be managed from a single-web based portal. QUALITY AND RELIABLE CALLS With Intermedia , you will never have to sacrifice quality for cost. NEC has programs and processes in place to help assure high-quality calling, including customer site pre-qualification and around the clock monitoring and customer support. BUSINESS CONTINUITY When unforeseen emergencies strike (power outage, severe weather, theft, etc.) you and your business, Intermedia can help your business and employees maintain continuity by allowing employees to forward calls to their mobile devices or to an off-site location. This gives you access to your business phone number that everyone knows to reach you on, anywhere at any time. The key to surviving downtime is to maintain a working communications system and regular operations. If your phones are up, you can still contact customers and preserve vital relationships while your business works towards getting back up and running. EASY INSTALLATION The best part, after the savings and added functionality, is the easy installation PHONE COST SAVINGS Lower your operating expenses by eliminating the need for expensive equipment and the technical experts needed to install, maintain, and repair it. Get feature-rich phone service for a low monthly cost. SPAM PROTECTION Spam Caller Protection is a free service for Intermedia customers. It detects calls from aggressive telemarketers and fraudsters and allows administrators to decide how to route these calls. Depending on your organization’s preferences, you can tag these calls in the Caller ID screen, send them to voicemail, or completely block them. This protection extends to every CONNECT device, including the CONNECT desktop and mobile applications. Deskop And Mobile Applications Previous

Dauphin, Pennsylvania, is a charming borough located along the Susquehanna River in Dauphin County. Known for its scenic beauty and small-town charm, Dauphin offers a peaceful atmosphere while being conveniently close to the bustling city of Harrisburg. Historically, Dauphin played a significant role in the development of the region, particularly during the 19th century when the Pennsylvania Canal and later the railroad system facilitated trade and transportation. Today, Dauphin retains its historical character while embracing modern advancements, including the growing demand for IT services in the area. As businesses and residents in Dauphin and the surrounding regions increasingly rely on technology, Emulous Tech Solutions have stepped up to offer solutions such as network management, cybersecurity, cloud computing, and tech support. These services are essential for helping small businesses, educational institutions, and healthcare facilities in Dauphin stay competitive and secure in an increasingly digital world. By combining its rich history with a forward-looking approach to technology, Dauphin continues to thrive as a community that values both its past and its future. WiFi Experts - Reliable setup and optimization of wireless networks for strong, secure connectivity. Telephony - Modern phone system solutions for clear, efficient business communication. MSP Services - Proactive IT support and management to keep your systems running smoothly. Networking - Design, install, and maintain robust network infrastructure for seamless connectivity. Data Backup and Recovery - Secure data backups and fast recovery solutions to protect against loss. Virus and Malware Removal - Thorough detection and elimination of harmful software to safeguard your systems. Data Recovery - Advanced techniques to retrieve lost or corrupted data from damaged devices.

Berks County, Pennsylvania, is a region steeped in history and natural beauty, with its county seat located in Reading. Founded in 1752, Berks County has a rich heritage rooted in agriculture, industry, and culture, with strong influences from German settlers who shaped its early development. The county played a significant role in the American Revolution and later became a hub for manufacturing, particularly in textiles and ironworks. Today, Berks County is a diverse and thriving area, known for its picturesque landscapes, vibrant communities, and a growing economy that includes healthcare, education, and technology sectors. As businesses and organizations in Berks County adapt to the digital age, the demand for comprehensive IT services has grown significantly. Emulous Tech Solutions provides and offers tailored solutions such as network management, cybersecurity, cloud computing, and tech support to help businesses, schools, and government agencies operate efficiently and securely. By leveraging these technological advancements, Berks County continues to honor its historical legacy while embracing innovation and progress for the future. WiFi Experts - Reliable setup and optimization of wireless networks for strong, secure connectivity. Telephony - Modern phone system solutions for clear, efficient business communication. MSP Services - Proactive IT support and management to keep your systems running smoothly. Networking - Design, install, and maintain robust network infrastructure for seamless connectivity. Data Backup and Recovery - Secure data backups and fast recovery solutions to protect against loss. Virus and Malware Removal - Thorough detection and elimination of harmful software to safeguard your systems. Data Recovery - Advanced techniques to retrieve lost or corrupted data from damaged devices.

Lancaster, Pennsylvania, is a historic city renowned for its rich heritage, vibrant culture, and thriving Amish community. Founded in 1730, Lancaster served as the capital of Pennsylvania from 1799 to 1812 and played a pivotal role in American history, including hosting the Continental Congress during the Revolutionary War. Today, Lancaster is a dynamic blend of old and new, with its well-preserved 18th-century architecture, bustling farmers' markets, and a growing arts and food scene. As the city continues to evolve, so does its need for advanced IT services to support its diverse economy, which includes manufacturing, healthcare, education, and tourism. Emulous Tech Solutions provides Lancaster tailored solutions such as managed IT services, cybersecurity, data backup, and cloud computing to help businesses and organizations operate efficiently and securely. By leveraging these technological advancements, Lancaster remains a forward-thinking community that honors its historical roots while embracing the opportunities of the digital age. WiFi Experts - Reliable setup and optimization of wireless networks for strong, secure connectivity. Telephony - Modern phone system solutions for clear, efficient business communication. MSP Services - Proactive IT support and management to keep your systems running smoothly. Networking - Design, install, and maintain robust network infrastructure for seamless connectivity. Data Backup and Recovery - Secure data backups and fast recovery solutions to protect against loss. Virus and Malware Removal - Thorough detection and elimination of harmful software to safeguard your systems. Data Recovery - Advanced techniques to retrieve lost or corrupted data from damaged devices.

Cut costs and enjoy feature-rich functionality and enhanced productivity with VoIP services from Emulous Communications Inc. in Lancaster, PA. Call now! VoIP Services in Lancaster, PA Technology that allows voice communication and multimedia sessions over the Internet 1 Cost Savings: Lower Call Costs: VoIP typically costs less than traditional phone services, especially for long-distance and international calls. Reduced Infrastructure Costs: VoIP eliminates the need for separate networks for voice and data, reducing infrastructure and maintenance costs. 2 Flexibility and Mobility: Geographic Flexibility: VoIP allows users to make and receive calls from anywhere with an internet connection, providing geographic flexibility. Mobile Integration: VoIP systems can be easily integrated with mobile devices, enabling users to stay connected while on the go. 3 Scalability: Easy Expansion: VoIP systems are easily scalable, making it simple to add or remove users as business needs change. Quick Deployment: VoIP systems can be set up quickly without the need for extensive physical infrastructure. 4 Feature-rich Functionality: Unified Communications: VoIP often integrates with other communication tools, such as video conferencing, instant messaging, and collaboration platforms. Advanced Features: VoIP systems offer a range of advanced features like voicemail-to-email, call forwarding, auto-attendants, and more. 5 Enhanced Productivity: Remote Collaboration: VoIP facilitates collaboration among remote teams through features like video conferencing, screen sharing, and online meetings. Unified Messaging: Users can access voicemail, email, and other communication tools from a single interface. 6 Reliability and Redundancy: Redundancy: VoIP systems can be designed with redundancy to ensure continuous communication even in the event of hardware failures or network issues. Quality of Service (QoS): Properly configured VoIP systems can provide high-quality voice calls with the right level of service prioritization. 7 Integration with Existing Systems: Compatibility: VoIP can often integrate with existing systems, such as customer relationship management (CRM) software and other business applications. APIs and Customization: Many VoIP providers offer APIs that allow for custom integrations and development. 8 Centralized Management: Web-based Management: VoIP systems are often managed through web-based interfaces, allowing for centralized control and easy administration. Monitoring and Analytics: VoIP systems provide tools for monitoring call quality, usage patterns, and other analytics. 9 Environmental Impact: Reduced Carbon Footprint: VoIP generally consumes less energy than traditional telephony, contributing to a smaller carbon footprint. 10 Global Presence: Local Presence: With virtual phone numbers, businesses can establish a local presence in different regions, even if they are physically located elsewhere. VOIP stands for Voice over Internet Protocol. It is a technology that allows voice communication and multimedia sessions over the internet, enabling users to make phone calls and engage in other forms of communication using the internet rather than traditional telephone networks. VOIP converts analog audio signals into digital data packets and transmits them over the internet. One of the key advantages of VOIP from our IT consultants is cost savings, as it often eliminates the need for a dedicated phone line. Additionally, VOIP services can offer various features and functionalities beyond traditional voice communication, such as video calls, instant messaging, and conferencing. Popular VOIP applications and services include Skype, WhatsApp, Zoom, and various business-oriented solutions like Cisco Webex and Microsoft Teams. More Information

INTERMEDIA DESKTOP AND MOBILE APPLICATIONS Whether working from an office, a living room, or a coffee shop, the free Intermedia Desktop and Mobile Applications empower employees with the flexibility to communicate seamlessly in the way that works best for them, right from their desktop or mobile device. DESKTOP APP The free Intermedia Unite Desktop App empowers employees with the flexibility to communicate the way that works best for them, right from their Mac or PC. Efficiency The Unite Desktop App brings essential collaboration tools together, making teamwork easier than ever. See who is available, send chats and text messages, place and receive calls, share screens, start video calls and share files—all from one application. Ease of Use The Unite Desktop App uses the corporate Active Directory® to automatically create a contact list, which is used as a basis for most of the features of the App. Click the name on the contact tile to find more info from the Active Directory such as extension number, job title, department, office location, and email address. However, if you aren't exactly whom to call, just use the intuitive search feature. Whether you search by name, department, or location, you will find your contact - fast. Flexibility The Unite Desktop App empowers employees with the flexibility to communicate the way that works best for them: Softphone mode or Call Controller mode. Softphone mode: Allows users to place and receive phone calls directly through a computer, helping them to collaborate more effectively by consolidating communications through a single device. Call Controller mode: Acts like a remote control for the user’s associated desk phone, empowering the employee to be more effective and efficient with call management. Both modes include the following features: Team Chat and Business SMS Send and receive chats and text messages to colleagues and customers. Unlimited text messages can be sent to colleagues and customers across the United States, Canada, and Puerto Rico. Chats and text messages are securely encrypted in transit and at rest and will automatically sync across Unite Desktop and Mobile applications. Pin favorites to the top of your contact list and access full contact history at any time. Contact Management Manage company, customer, and personal contacts from your Unite Desktop Application. File Collaboration View the most current versions of files and share them easily and securely. Admins can maintain full control over files, users, devices, and sharing activities. One-Click Meeting Utilize One-Click Video Conferencing and Screen Share. Clicking on the Meeting tab within the desktop app displays your AnyMeeting® login credentials as well as a one-click launch button. Simply click the launch button to start an instance of AnyMeeting video conference or screen share. Click-to-Call The Intermedia Unite Desktop App is an extension of your desk phone. Calling is easy: In the app, find your company contact in the list. Hover over the name of the person you want to call. Click on the app phone icon to immediately ring the extension of your contact. If you’re in Softphone mode, the call is made right from your laptop. If you’re in Call Controller mode, your desk phone will ring—answer it, then the call is connected. Manage Active Calls Choose from several options while in an active call including placing additional calls, rejecting calls, sending calls to voicemail, Call Flip, call transferring and call park. Manage Multiple Calls The Intermedia Unite Desktop App makes managing calls easier. Just click on the related avatar tabs to manage any particular call. Warm/Blind Transfers Call transferring is a snap. Three types of transfers are available through the Unite Desktop App: Blind transfer. Transfer the call immediately to another party without introducing the call. Warm transfer. Call another party, and transfer the call after introducing the call to the new party. Transfer to Voicemail. Transfer the call immediately to another party's voicemail. Call Park Park calls with a single click. You will hear and see the parked extension number so that the call can be picked up from a different location. Status Indicator Intermedia desk phones have the ability to see whether your company contact is available, or busy on the phone. Desktop phones include a busy lamp field (BLF) in the LCD display that includes status availability information. The Intermedia desktop displays status information alongside each contact in the Active Directory. Call Flip Move between your desk and mobile phone with ease. For example, need to get to an appointment… but your desk phone call is running over? Transfer your call from your desk phone to the Intermedia Unite Mobile App - without disconnecting your call. Simply hit the Flip icon. The other party will hear hold music until you pick up the new device. Call History Check to see whom you had past conversations with or whom you missed while away. Just click the tab, and your call history for the last 90 days will appear in a list, most recent call first. Call history displays contact name (or CNAM if not in Active Directory,) time and date they called. You may filter to display only missed calls if desired, and place calls directly from call history. Take Your Business With You Mobile workers now have instant access to their corporate phone extension – anywhere, anytime, and on any device. The Intermedia Unite Mobile App can be downloaded at the Google Play Store or the Apple Store . Intermedia Unite Mobile App Benefits Integrated, searchable corporate phone directory Easily chat with colleagues — individuals and groups Management of multiple calls at once Voicemail with transcription One-touch transfer to desk phone with the Call Flip feature Advanced calling features such as call transferring, hold, Call Flip, FindMe/FollowMe, and more... Team Chat and Business SMS Send and receive chats and text messages to colleagues and customers. Unlimited text messages can be sent to colleagues and customers across the United States, Canada, and Puerto Rico. Chats and text messages are securely encrypted in transit and at rest and will automatically sync across Unite Desktop and Mobile applications. Contact Sync Contact Sync: From your mobile device ( iOS®, Android®) sync your contacts from popular third-party platforms (Office 365®, G-Suite™, and more) to all your Unite Apps. Contact synchronization must be initiated from your Unite mobile application. Call Management, Holds, and Call Transferring Use your mobile device just like your desk phone. Manage, hold, and transfer calls with just a tap or two. Easily switch between calls, transfer calls via warm or blind transfer, check call history, and put calls on speaker. Call Flip Move between your desk and mobile phones with ease. Transfer your call from your mobile app to your desk phone, or vice versa – without disconnecting your call. Simply tap the Call Flip icon, then pick up the call on your other phone. Voicemail Easily manage your voicemail. Get all the most important options you regularly use at your desk right on your mobile device: playback, forwarding, deleting, and voicemail transcription. Find Me/Follow Me Make sure callers can reach you anywhere, anytime, on any device. Rings your desk phone, mobile phone, and desktop app phone at the same time, so you won’t miss important calls. Create rules around how you like to receive business calls. Mobile Assistant - Coming soon! Be more productive with your phone system. Get recommendations for custom calling rules based on your calling patterns, preferences, time of day, meeting status, location, and more. Intermedia Connect Security Previous

Check out customer reviews from past clients of Emulous Communications Inc., and leave us your own review now! We'd love to know how we did. Client Testimonials Client in Leola Emulous Communications has been our IT for the last 16+ years. Mike Clark and his team have helped us with the purchase of computer, servers and all things network related. While they offer the "latest and greatest" in equipment, they have also been able to work within a smaller budget and their creativity has always produced the best results for our needs. They have always been available to work with other vendors that have needed their expertise to set up equipment that requires the network. Their ability to work remotely to troubleshoot any issues and/or update our programs is a big plus. Would absolutely recommend Emulous Communications, Inc.